Considerations for Managed Mobility
- Eric Swanstrom
- • March 20, 2024
Maximize the benefits by addressing the challenges.
Find Your Best Fit
Features of managed mobility services can vary across suppliers. So, it is important for organizations to focus on offerings that meet their needs and to stay informed of potential challenges. These challenges will vary depending on a company’s size, industry, and specific requirements. In this article, we look at a few areas that decision makers should consider when selecting a managed mobility service for their business
Security
Security is one of the main concerns when it comes to managing mobile devices. Companies may face resource or other in-house challenges around ensuring the security of sensitive data, maintaining compliance with industry regulations, and protecting against cyber threats. Related issues to consider include:
- Data Privacy and Compliance: Adhering to data protection laws and industry regulations can be challenging. Organizations should ensure that their managed mobility services comply with privacy regulations and safeguard user data.
- Apps and Content: Managing the installation and usage of apps on employee devices is essential for security and productivity across the network. Organizations are tasked with finding a balance between allowing flexibility and maintaining control.
Complexity
Depending on the size of an organization, implementation of mobility services can vary in complexity. It is important to look for providers that can effectively manage mobility for your specific requirements. The potential challenges may include:
- Connectivity: A robust and reliable network infrastructure is crucial for the success of managed mobility services. Poor connectivity or insufficient bandwidth can hinder the performance of mobile applications and impact user experience.
- Integration with Existing Systems: Integrating managed mobility services with existing IT infrastructure, applications, and databases can be complex. Compatibility issues and the need for seamless integration may arise, especially in organizations with legacy systems.
- Mobile Device Management (MDM) Complexity: Implementing and managing MDM solutions can be complex, especially for organizations with a large number of devices. Companies require ongoing effort and expertise to ensure that devices are properly configured, updated, and secured.
Adoption
Even when organizations research and select managed mobility services that are a smart choice for their requirements, they may encounter some resistance as workers transition to the new processes and devices. Challenges to successful adoption may include:
- Technology and Process Training: Employees may resist changes in their established work routines, especially when adopting new technologies.
- Policy Enforcement: Defining and enforcing clear policies for mobile device usage is essential. Companies may face challenges in developing effective policies that balance productivity and security while encouraging employee compliance.
Making The Right Choice
Addressing these challenges requires a strategic approach, collaboration between IT and other departments, and a commitment to supporting successful adoption across the organization. With the help of a reliable single-source provider, organizations can successfully deploy high performance connectivity solutions and managed mobility services for on-premise, hybrid, and remote workers. For many companies, the right choice will be to find a managed mobility provider offering virtual and onsite deployment, installation, configuration, and ongoing technical support, as well as portals and help desk to simplify ordering and changes. In addition, it is recommended to find a provider able to perform cost assessments to ensure alignment of project budgets and plans with company-wide business goals.