Monitoring / Outsourced NOC
Complete Visibility. Around the clock.
Support Services
Not a Fastblue customer yet? No problem.
We can help manage your services currently under contract with another provider.
We offer around-the-clock monitoring, global 24×7 NOC, and an easy-to-use telecom management dashboard for your cloud and data solutions – even if they are currently under contract from another provider. Our dedicated monitoring, NOC, and dashboard services add visibility and expertise to your current suite of solutions.
Fortify Your Network
Choose Fastblue to help your business thrive.
Save money, time, and in-house resources with our available support services.
Dedicated IP Monitoring
- We’ve got eyes on the health of your network, so you can stay focused on your workday. We monitor your services and keep you informed when they are down - and let you know once services are back up.
Outsourced NOC
- Free up your in-house IT resources with our global NOC - available anytime, anywhere, for any of your services. Our dedicated support team & superior customer service help keep your business moving.
Convenient Portal
- Get quick, easy access to service details, ticketing, and invoices. Save time and work efficiently - anytime and on your own schedule.
Support Services
Fastblue Portal
Our customer portal is driven by analytics and leverages AI to provide quicker sourcing, savings, and support. Fastblue’s success stories
demonstrate our ability to deliver success and support to our customers in record time, making us the go-to, single-source provider for organizations seeking maximum savings and faster sourcing.
Superior Support
Our long-lasting relationships with our clients and 99% customer retention reflect the ongoing excellence of our Fastblue Support team – hardworking project managers and client support representatives who provide personalized support for your contracted services, from ordering to installation to ticket resolution and beyond. Choose Fastblue to get the Fastblue difference: a dedicated team of experts focused on the details, timeline, and success of your project.
Why Choose Fastblue?
Our telecom management tools provide real-time visibility across your contracted services.
Easy Access
- One click away to view your service details
- Never get lost when managing inventory – filter through your providers, services, locations
Live Updates
- View status of your services & tickets in real time
- Work quickly and easily via customer portal
Simple Management
- Access portal to view your contracts, network services, & tickets
- Never waste time searching for your network’s details
- Upgrades, downgrades, opening tickets – all done with ease
Proactive Savings
- Never get blindsided - get automatic renewals with automated notifications
- Maximize savings with our proactive negotiation on upcoming renewals